Access
How to Book | Wheelchair Access | Assisted Performances/Facilities | Accessible London
ACCESS AT Mary Poppins
'Mary Poppins' at the Prince Edward Theatre is fully accessible to disabled patrons and we are committed to making your experience as easy and enjoyable as possible. Should you have any specific requirements or questions or would like to arrange any facilities in advance, please call Delfont-Mackintosh Theatres' dedicated access number on 0870 850 9174 or email access@delmack.co.uk
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DISABLED CONCESSION
Best available seats reduced to £25 for disabled patron and escort
HOW TO BOOK
Disabled concessionary tickets can be booked in person at the Prince Edward Theatre or by calling 020 7447 5459. Ticket requirements can also be emailed to petbox@delmack.co.uk. Please note that disabled concessions cannot be booked online.
WHEELCHAIR ACCESS/SPACES
Access to the auditorium is through a double EXIT door opening outwards on Greek Street, then up a very short ramp to Box 1, where there are 2 spaces for wheelchair users and 2 companions. Transfer seating is available to row A. The theatre is able to store a maximum of 2 wheelchairs and one scooter per performance, next to the EXIT door. For further details or to book a space for a wheelchair call the access department on 0870 850 9174 or email access@delmack.co.uk.
Accessible Toilets
There is one accessible toilet on right-hand side of foyer. Patrons requiring this facility need to go via the exit on Greek Street and back to the foyer entrance on Old Compton Street where staff will be happy to assist if required.
Legroom/Steps
All of row L in the Stalls has very good legroom, there are 24 steps down to this level however. There are also 13 steps up to the Dress Circle and 56 steps up to the Grand Circle. Once inside these two levels, there are 3 steps between each row.
Bars
The theatre has five licensed bars. The Front of House team have a designated access attendant who can bring drinks to disabled customers if required. The Mozart Bar is situated in the foyer at street level. Dress Circle Bar (with balcony) is up 27 steps from the foyer and the Stalls Bar is down 46 steps. There is a Soft Drinks Bar at Stalls level (down 24 steps) and a further bar at Grand Circle level.
ASSISTED PERFORMANCES
Assisted performances are regularly scheduled at Mary Poppins including Audio Described, Sign Interpreted and Stage Captioned performances. Further information on applicable dates is contained in the relevant sections below. Please note that it is advisable to book for these performances well in advance as tickets are subject to availability.
Facilities for people with visual impairments
Audio Described Performances are regularly scheduled at Mary Poppins. Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset. One week before the performance, every visually impaired person who has pre-booked will receive a tape with detailed information on the production, such as sets and costumes. This tape also provides details on how to get to the theatre and orientation around it.
To enquire about dates and ticket availability for future performances call the Access Department on 0870 850 9174 or email access@delmack.co.uk.
Up to two guide dogs are allowed in the auditorium per performance. Alternatively the designated Front of House access attendant can look after your dog if this is more convenient. Please advise staff when booking if you intend to bring a guide dog.
Assisted Hearing Facilities
Sign Interpreted performances are regularly scheduled at Mary Poppins and the following dates are currently on offer -
Thursday 23rd November 2006 at 7.30pm
Saturday 12th May 2007 at 2.30pm
Throughout the performance, a qualified theatre sign interpreter stands on the left of the stage and uses sign language to relay music and words to deaf and hearing impaired patrons, all of whom are seated within easy viewing distance of both the stage and interpreter.
To enquire about ticket availability for any of these performances call the Access Department on 0870 850 9174 or email access@delmack.co.uk.
Stage Captioned performances are also often scheduled at Mary Poppins. The following date is currently on offer:
Tuesday 9th January 2007 at 7.30pm
For information and future applicable dates please contact the access department as above. Captioning converts the spoken word into text, which is displayed on a caption unit viewed by the audience. As the captions roll, (delivered live, from a laptop computer by a trained captioner), audience members can follow what is said, when it is said and by whom. Sound effects and off-stage noises are also included.
The theatre has an infra-red loop system for people with hearing impairments. There are up to twenty headsets available from the foyer kiosk for a £5 refundable deposit.
ACCESSIBLE LONDON
London has greatly improved it's accessibility in the last two years. For comprehensive information on what attractions you should visit, which hotels you might want to stay in and how to travel around the city go to http://uk.visitlondon.com/city_guide/disabled/